Guest Policies

Policies & Procedures at the Mayton Inn

Arrival & Departure

Check in time is after 3 p.m. Please let us know if you will be arriving after 11 p.m. Check out time is 12 noon.

Rates

Rates vary by room type and occupancy and always includes our sumptuous, gourmet breakfast served in The Verandah in the privacy of your room. All rates are subject to change without notice. Rates also are subject to the North Carolina Lodging Tax.

We do offer some special rates including corporate, non-profit, AAA and more. Please call to see if you or your company are qualified for one of these rates.

Pets

We are sorry that we are unable to accommodate pets. We are happy to recommend quality local boarding options.

Payment methods

We accept cash, Discover, VISA, MasterCard, and American Express for payment. A credit card number is required to hold your reservation. Payment at check-in can be in any form above.

Smoking

We are a Non-Smoking Inn. Smoking inside the Inn will result in an immediate request to leave, and an additional cleaning fee of $250. No refunds will be given for unused portions of the reservation.

If you would like to smoke outside, we will be happy to provide you with an ashtray.

Safety

Our Inn has a fully-integrated fire detection system and has been updated to meet all current fire codes.

Breakfast

Breakfast is served in the Verandah from 6:30 to 10:00 or in-room breakfast service, can be arranged upon request. Please inform us ahead of time of any special dietary needs. Vegetarian and gluten-free options will always be available.

Accessibility

Yes, we are fully handicap-accessible. We have a grade-level entrance, the elevator provides access to the entire building, and we have a ADA-compliant guest rooms with roll-in showers. We are happy to welcome service animals. If other special accommodations are required, please call for arrangements.

Open flames

No candles or open flames are permitted.

Memberships

We are members of the Professional Association of Innkeepers International (PAII).

Cancellation Policy

For normal nights, if notification of a cancellation is received by 5pm the day before the scheduled arrival, a cancellation fee will not be charged. If notification of cancellation is received before 7pm the day of arrival, a cancellation fee of $35.00 will be charged, per room canceled. No-shows will be assessed a full night’s stay, and the remainder of the stay will be canceled.

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